![]() This is a required checklist for attachment to Position Descriptions. Physical/Sensory Requirements & Work Environment Form An ability to work a flexible schedule, including extended hours, weekends, and holidays may also be required. This position may require strenuous physical activities and exposure to pipe, cigar, and/or cigarette smoking. *This is not intended to include every duty or responsibility of the job nor is it intended to be an all‐inclusive list of the skills and abilities required to do this job. Other – Must be flexible if needed for occasional work outside of normal business hours.Regularly scheduled hours: Work Days and Work Hours vary by business demands.Must be able to communicate effectively in English, in both written and oral forms.Able to travel domestically or internationally if necessary to meet existing customer base.Demonstrates and maintains a professional, neat, and well‐groomed appearance adhering to MGM Resorts International Marketing standards.Shows flexibility in working a variety of shifts.Demonstrates savvy interpersonal skills to effectively communicate with all business contacts.Demonstrates excellent customer service skills.Able to work as a team with co‐workers.Able to work in a fast pace environment.Gaming license/registration as required by jurisdiction(s) Previous experience working in a similar resort setting.ĬERTIFICATIONS, LICENSES, AND REGISTRATIONS:.Two (2) years of hotel operations, casino marketing, VIP services, or table games.Proof of eligibility to work in the country located.One (1) year of prior relevant experience.Bachelor’s degree or equivalent experience.Perform other job - related duties as assigned.Comply with all local laws, Title 31, and attends all the mandatory compliance and training sessions.Resolve customer disputes and complaints to the satisfaction of the customer and the company.Maintain highly confidential customer information by enforcing the privacy of all guests and limiting requests for information about such guests in accordance with company policies. ![]()
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